Last Updated: July 31, 2025
At Autocoin (www.autocoin.ai), operated by JZ 3323 Ltd (BVI Company 2182726), we aim to provide a seamless experience with our services. This Refund Policy outlines the conditions under which refunds may be issued.
1. General Refund Policy
– Non-Refundable Services: Due to the nature of cryptocurrency transactions and digital services, most purchases made through Autocoin are final and non-refundable unless otherwise specified.
– Eligible Refunds:Refunds may be considered in the following cases:
– You were charged incorrectly (e.g., duplicate charges or billing errors).
– The service was not provided as described due to an error on our part.
– Applicable laws require a refund.
2. Refund Process
– To request a refund, contact us at info@autocoin.ai within 7 days of the transaction or service issue.
– Provide your order details, including transaction ID, date, and a description of the issue.
– We will review your request within 5 business days and notify you of the outcome.
– Approved refunds will be processed to the original payment method (where possible) or as a credit to your Autocoin account.
3. Non-Refundable Circumstances
Refunds will not be issued for:
– Changes in cryptocurrency market prices or volatility.
– User errors, such as sending funds to incorrect wallet addresses.
– Dissatisfaction with services after proper delivery, unless otherwise required by law.
4. Subscription Services
If you subscribe to a recurring service, you may cancel at any time by contacting us at info@autocoin.ai. Refunds for subscriptions are subject to the terms above and may be prorated based on usage.
5. Contact Us
For refund-related inquiries, please contact:
– Email: info@autocoin.ai
– Company: JZ 3323 Ltd (BVI Company 2182726)
– Website: www.autocoin.ai
